Shipping & Delivery

DHL DELIVERY

We are glad to bring our customers great value and service. That’s why we provide free delivery from our NGNESports warehouses by DHL. 

LOST/MISSING PACKAGES

NGNE are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and delivery address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

SHIPPING TIME

Delivery times UK. These are our estimates:

Delivery time – 1-2 Working Days

*All delivery times exclude any types of delays

TRACKING INFORMATION

You will receive an email with a tracking number once your order is dispatched, if there are any issues please let us know. 

CUSTOMS, DUTIES AND TAXES (OUTSIDE THE UK)

NGNEUK LTD is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc).